Operational Technology
The Fridges Were the Attack Surface: Hundreds of French Supermarkets Lose the Cold Chain to Controllers Nobody Was Still Patching
Overnight on October 11–12, attackers remotely drove refrigeration setpoints at hundreds of French supermarkets as high as 50°C. Intermarché reported up to 200 stores affected, Coopérative U nearly 100, Carrefour 80 and Monoprix around 30, with Netto, E.Leclerc and Auchan also named in reporting. Affected Intermarché stores were told to discard all fresh and frozen stock, and the Paris prosecutor's office — which has opened an investigation — attributes fires to the incident. The Prime Minister asked ANSSI to examine it; no actor has claimed responsibility.
Danfoss has confirmed its AK-SM800 and AK-SC355 controllers among the affected equipment, describing most of it as legacy hardware no longer receiving software or security updates, with one AK-SM800 found running outdated firmware. The initial access path is not officially established, though the controllers are widely reported as internet-reachable and Danfoss's own guidance is to remove direct internet access. Forensic priority: this evidence spoils faster than the stock. Capture controller configuration, setpoint-change history and alarm logs before swapping hardware out, because replacement destroys the only record of what was commanded and when. Treat the temperature logs as the proof of harm, and reconcile each setpoint change against an authorised maintenance action — and note that Claroty-reported flaws in the newer AK-SM 800A, fixed in 2025, have not been linked to this attack.